Why wait around for a repair technician to show up when you can do the repair yourself? How To Troubleshoot Ice Maker . Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. After the screw is removed, you push on the tab on the top front of the icemaker and slide the icemaker towards you about 1 inch. – Learn about Samsung - 24.7 Cu. Samsung French Door RF4287HARS Ice Maker Bang. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors, and EZ open handles. I not sure why but seems like there are many many people with same problem and concern. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. The upper ice maker still does not wor … read more Your Account. For example, you can hear the water running into the ice maker … Videos and questions say to remove the door and reset but I can't even get the door off to get at the reset button. They offer much in the way of appearance and space saving, but when it comes to refrigerators, there are French door disadvantages. The only other option is to not have the ice/water dispenser, and with three thirsty kids that's really not an option for us. A Samsung refrigerator sometimes fails to get cold enough if the evaporator fan motor is defective. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. I had to pry the ice maker compartment open. © Copyright 2020 Hearst Communications, Inc. In addition to the social media complaints, there is also a class-action lawsuit filed in 2017 involving ice maker issues for certain Samsung French door refrigerators. Common Ice Maker Problems. Main valve on the back of the fridge, secondary(for the ice maker) in the left door. Below are Samsung’s repair recommendations. So if you want … We have a Samsung French Door MN# RFG298AAWP/XAA Upper ice maker stopped working over a year ago, but lower freezer ice maker still worked fine. Worked for about 6 months and failed. Do I have to pay someone every year to replace icemaker and fix at my cost? Other problems include water dispenser not working, inability to defrost and ice maker not working. But keep in mind, that LG fridges have 2 inlet valves. Shortly before the warranty expired, the ice maker began freezing up. Minor issue – ice maker turned OFF, water turned OFF, stuck feeler arm, etc. A proposed class action lawsuit filed back in February 2017 alleges these ice makers are defective and have caused substantial (and sometimes costly) problems for consumers.The suit says owners of the affected Samsung fridges have dealt with, among other troubles:Predictably, these issues have caused problems for consumers that rang… So we moved into a new place and they had this fridge. Recently, door water dispenser began leaking, dripping about 20 times per minute, so had to shut off water valve. To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. I purchased a Samsung French Door fridge with Ice and Water dispenser just on 4 years ago. There is a screw that is in the front of the ice maker which faces up that has to be removed. (common) The fan motor is blocked with ice. Some common problems with a Samsung refrigerator include the fan motor freezing, water pooling in the bottom of the refrigerator and foreign particles in the icemaker. View and Download Samsung RFG298AABP user manual online. ft. french door refrigerator to your busy household. If the door is not closing properly, check to make sure that nothing is resting against the back wall of the freezer. ... had any major problems with the fridge. Fix things more easily! Replace the ice maker if resistance is off by more than 10 percent (the temperature sensor comes with the ice maker and isn't available separately). Then ice maker completely frost covered and blocking ice from dropping down. Inside the fridge, you’ll find six adjustable, gallon-sized door bins and a large gliding drawer that is both versatile and able to hold an entire cookie sheet. I tried everything from the YouTube videos and restarting it … All brands have problems. It should be noted that ice makers with the evaporator running through the ice maker, as shown above, must be removed carefully. The ice maker hardly ever works because it freezes up all of the time, but now the fridge has completely stopped working. Locate the test button. The repair man installed a new ice maker and the upate. I love my French Door Samsung, well I did for the first two years, perfect functioning. Samsung: Refrigerators: French Door RF267AARS/XAA: What Can I Do if the Ice Maker Overflows When It Is Filling With Water? To maximize ice cube production and promote even distribution in the ice bucket, Samsung recommends dispensing a few cubes of ice every six hours or so. I called for service several times and continue to have problems to the point of no longer using the Ice maker. Samsung French-Door fridge RFG297HDRS ice maker is not getting cold enough to produce ice.